home > our portfolio > publishing

Our clients and case studies

Our Clients

We work across a broad range of industries. Here’s a selection of clients we’ve worked with:

  • Inland Revenue ESR
  • Ericsson
  • Department of Internal Affairs
  • London Underground
  • IBM
  • Fonterra
  • Anglian Water
  • Chevron
  • Exel
  • T Mobile
  • Air New Zealand - Engineering Services
  • Office Angels
  • Network Rail
  • A T&T
  • Reed Elsevier
  • MAF
  • Public Trust
  • Westpac
  • ASB

Case Studies

Click on the icons below to read about some of our achievements in more detail.

 

Publishing

The Challenge
A key annual process for the organisation had not achieved targets set by the service level agreement for ten years. This was at a significant cost to the organisation both financially and in terms of customer service.

The Approach
Sysdoc Process was deployed to define business critical processes and to identify significant cost savings in effort and time. Sysdoc Documentation was developed to clearly communicate the improved process and to set a benchmark for continuous, sustainable and measurable improvement.

The Benefits
Associated revenue increases have been estimated at over £2 million (a ROI of 2000% over 12 months).